Terms of Service
1. Introduction
Welcome to Edgewater Brands! These Terms of Service govern your use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Products and Services
Edgewater Brands offers a variety of products. We strive to provide accurate descriptions and images of our products, but we cannot guarantee that colors and details in images are 100% accurate representations of the product due to variations in lighting and display settings.
3. Ordering and Payment
When you place an order with Edgewater Brands, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. All payments are processed through secure payment gateways. We accept various payment methods, which will be displayed at checkout.
4. Shipping and Delivery
We ship products to customers globally. Shipping times and costs will vary depending on your location and the shipping method selected. We will provide you with an estimated delivery date, but this is not a guarantee. Edgewater Brands is not responsible for delays caused by customs or other factors beyond our control.
5. Returns and Refunds
We want you to be satisfied with your purchase. If you are not, you may return most new, unopened items within 30 days of delivery for a full refund. You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item. Please note that some items may not be returnable or may have specific return policies; these will be noted on the product page or at checkout.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Edgewater Brands or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.
7. User Conduct
You agree to use our website and services for lawful purposes only. You will not post or transmit through our website any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without Edgewater Brands' express prior approval, contains advertising or any solicitation with respect to products or services.
8. Privacy Policy
Our Privacy Policy, which details how we collect, use, and protect your personal information, is incorporated by reference into these Terms of Service. Please review our Privacy Policy to understand our practices.
9. Disclaimers and Limitation of Liability
Our website and services are provided on an 'as is' and 'as available' basis. Edgewater Brands makes no representations or warranties of any kind, express or implied, as to the operation of our services, or the information, content, materials, or products included on our website. You expressly agree that your use of our services is at your sole risk.
To the full extent permissible by applicable law, Edgewater Brands disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Edgewater Brands does not warrant that our services, information, content, materials, products (including software) or other services included on or otherwise made available to you through our services, our servers, or electronic communications sent from Edgewater Brands are free of viruses or other harmful components. Edgewater Brands will not be liable for any damages of any kind arising from the use of our services, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through our services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
10. Governing Law and Jurisdiction
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the state and federal courts located in Miami-Dade County, Florida for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights, as set forth in the Arbitration provision below including any provisional relief required to prevent irreparable harm.
11. Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
12. Contact Information
Questions about the Terms of Service should be sent to us at info@edgewaterbrands.com or mailed to Edgewater Brands, 488 NE 18th St, Miami, FL 33132.