Privacy Policy
Last Updated: May 9, 2025
This Privacy Policy describes how Edgewater Brands ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our services, or purchase our products. By using our services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
1. Information We Collect
We collect various types of information when you interact with our website or services:
- Information you provide directly: This includes information you provide when you create an account, place an order, contact customer support, or subscribe to our newsletter. This may include your name, email address, shipping address, billing address, phone number, and payment information.
- Information collected automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits. We may also collect information about your interaction with our emails, such as whether you opened the email or clicked on any links.
- Information from third parties: We may receive information about you from third-party sources, such as social media platforms if you interact with our brand on those platforms, or from data analytics providers.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our services: This includes processing your orders, managing your account, providing customer support, and personalizing your experience on our website.
- Communicating with you: We may use your information to send you transactional emails, such as order confirmations and shipping updates. We may also send you promotional emails about new products, special offers, or other information that we think you may find interesting. You can opt-out of receiving promotional emails at any time.
- Analytics and research: We use data analytics to understand how users interact with our website and services, to improve our offerings, and for research purposes.
- Legal and security purposes: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements. We also use it to protect the security and integrity of our website and services.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, marketing, and customer service. These service providers are only authorized to use your information as necessary to provide these services to us.
- Business Transfers: If Edgewater Brands is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement or other government agency.
- With Your Consent: We may share your information with other third parties with your consent.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies (e.g., web beacons, pixels) to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. They allow us to recognize your device and remember your preferences. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error free. Therefore, we cannot guarantee absolute security.
6. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- Access: You may have the right to request access to the personal information we hold about you.
- Correction: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You may have the right to request that we delete your personal information.
- Objection: You may have the right to object to the processing of your personal information.
- Restriction: You may have the right to request that we restrict the processing of your personal information.
- Portability: You may have the right to request a copy of your personal information in a machine-readable format.
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Edgewater Brands 488 NE 18th St Miami, FL 33132
info@edgewaterbrands.com